Amazon Best Seller · Signed Edition
by Chris Voss & Jeffery Miglicco · SUCCESS Books
How the smartest leaders use understanding to win loyalty and drive growth, empathy as a practical tool for trust, communication, and better outcomes.
★★★★★ Amazon Best Seller
Hardcover · 2026
Signed by Jeff
Original price was: $39.99.$24.99Current price is: $24.99.
In stock — limited signed copies
Each copy is personally signed by Jeff and includes a handwritten note of appreciation. Only available here.
99 in stock
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About the Book
In today’s business environment, leaders are under constant pressure to perform, scale, make difficult decisions, and lead teams through uncertainty. But the most effective leaders understand something many overlook: empathy is not weakness. Empathy is a leadership advantage.
This book brings together business leaders, entrepreneurs, and experts — including Chris Voss, former FBI hostage negotiator and author of Never Split the Difference — to explore how empathy can transform leadership, strengthen teams, improve communication, and create better outcomes in business and life.
Jeffery Miglicco’s chapter focuses on the real-world role of empathy in leadership, especially in high-pressure environments where decisions, accountability, and people all matter.
Jeff’s Chapter
Working chapter theme
Jeff’s chapter shares lessons from his journey as an entrepreneur, CEO, husband, father, and man of faith. His perspective is built from years of leading companies, building teams, navigating growth, and learning that leadership is not just about strategy, execution, or performance.
For Jeff, empathy in leadership does not mean avoiding hard conversations. It does not mean lowering standards. And it does not mean becoming passive.
It means slowing down enough to understand what people are really facing, what they need to succeed, and how to lead them with both clarity and care.
Build trust without sacrificing performance.
Hold people accountable while still treating them with dignity.
Listen in a way that uncovers the real issue.
Lead teams through pressure, growth, and change.
Use empathy as a practical tool for better decision-making.
About the Author
Jeffery Miglicco is a CEO, entrepreneur, board member, operating partner, and executive sales coach with nearly two decades of experience across healthcare, compliance, technology, sales, and operations. He co-founded PureWay Compliance, Inc., a nationwide healthcare compliance company serving over 200,000 generators across the United States.
Jeff has experience in OSHA, HIPAA, EPA, and DEA compliance, as well as offshore call center development, sales leadership, marketing strategy, and operational growth.
Beyond business, Jeff is a husband, father of four, and a man of Catholic faith. His leadership philosophy is shaped by the belief that business should be built with discipline, courage, service, and a responsibility to help people become better.
CEO & Co-Founder, PureWay Compliance
Husband & Father of Four
Why This Book Matters
Many leaders are taught to push harder, move faster, and focus only on results. But leadership is not just about getting people to perform. It is about helping people become capable of performing at their best.
It helps leaders understand the person behind the performance, the pressure behind the behavior, and the opportunity behind the conflict.
When empathy is combined with standards, accountability, and clear communication, it becomes one of the most powerful leadership tools available.
Questions
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Jeff has a limited number of signed copies available directly through this website — each with his personal signature and a note of appreciation. Quantities may be limited; orders are fulfilled once books are available.
